FAQ's

1. How can I track my order?
Once your order is shipped, we’ll send a confirmation email with a tracking link. You can use this link to check the real-time status of your delivery.

2. What is your return policy?
We want you to love our products! If you're unsatisfied with your purchase, you may return it within 30 days for a refund or exchange. Products must be unused and in original packaging. To initiate a return, please contact us at christismith50@yahoo.com.

3. Do you offer international shipping?
Yes, we do! Shipping fees and times vary by location, and any customs fees will be the buyer's responsibility. Check our shipping information page for details.

4. Can I change or cancel my order?
If you need to modify or cancel your order, please reach out to us as soon as possible at christismith50@yahoo.com. We’ll do our best to accommodate changes before it ships.

5. How can I contact customer support?
For any questions, feel free to email us at christismith50@yahoo.com. Our team is here to help and will respond within 24–48 hours.

6. Are your products eco-friendly?
We strive to offer sustainable and high-quality pet products. Many items in our selection use eco-friendly materials, helping both your pet and the planet. Check product descriptions for more details.

7. Do you offer discounts for bulk orders?
Yes, we offer discounts for large orders or bulk purchases. Contact us at christismith50@yahoo.com to discuss your needs.

8. How do I choose the right size for my pet?
Our sizing charts are available on product pages to help you pick the right fit. If you need assistance, reach out to us—we’re happy to help you find the perfect size!

9. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment methods. All transactions are protected for your safety.

For any additional questions, please don’t hesitate to reach out at christismith50@yahoo.com.